Protect hardware investments.

IT hardware maintenance involves regular inspections and upkeep of computer hardware components to ensure optimal performance and longevity. This includes tasks such as cleaning, replacing worn-out parts, and updating firmware or drivers as needed.

 

 

 

Repair for all your company devices.

Our technicians are not intimidated easily. They are experienced with computers, printers, servers, mobile devices, and more.

Save money with maintenance.

We detect vulnerabilities before they become larger, more costly issues. Long-term, this can save your business much larger repair or replacement costs.

Extend the lifespan of your devices.

With IT maintenance from our service experts, you can extend the life of your systems significantly.

Enjoy interacting with your friendly technicians.

Our friendly technicians are happy to assist with any hardware issues you are experiencing. There is not task too big or too small.

Service details… you know, the important stuff.

Automated Maintenance

We discover hardware weakpoints right away with our automated maintenance system, protecting your hardware investment.

Tune-Ups and Break-Fixes

Hardware maintenance encompasses both preventative maintenance and reactive maintenance.

Computers, Phones, Printers, and More

Our technicians have worked with desktops, laptops, scanners, copiers, fax machines, phones, and more.

Service Level Agreements

If you are fully managed, that means your maintenance follows our SLAs. If a downed system hinders operations, we’re on it right away.

Frequently asked questions.

What does "managed IT services" even mean?

Managed IT services involve outsourcing IT functions to a third-party provider who manages and maintains a company’s IT infrastructure and systems. This allows businesses to access specialized expertise, cost-effective solutions, and proactive monitoring, ensuring efficient operations and cybersecurity while freeing up resources to focus on core objectives.

Our managed IT services are structured around a single ongoing service fee. This means your costs for IT support are highly predictable and your solutions can be scaled based on the needs that your business has. By becoming a managed IT service customer with AlphaKOR, you can strategically plan your operational future. 

What is cloud infrastructure and what does it mean to take my business to the cloud?

Cloud infrastructure refers to a virtual environment comprised of interconnected servers, storage, and networking resources hosted remotely by a cloud service provider. It enables users to access and utilize computing resources on-demand via the internet, offering scalability, flexibility, and cost-efficiency for hosting applications, storing data, and running various workloads. In comparison to on-premise network infrastructure, no serious hardware is required to be in-office to run your network.

When you hear the statement “take my business to the cloud,” we are referring to cloud migrations! There are steps we take as IT experts to ensure minimal downtime, data loss, and operational impact when moving a network to the cloud.

What is IT staff augmentation?

IT staff augmentation involves hiring external IT professionals to supplement in-house teams temporarily or for specific projects, bridging skill gaps and meeting project deadlines without committing to long-term contracts. This approach offers flexibility, allowing companies to scale their IT capabilities efficiently, respond to changing technology needs, and access specialized skills without the overhead of permanent hiring. By partnering with experienced IT staffing firms, organizations can ensure access to top talent, enhance project outcomes, and achieve strategic objectives effectively.

Why is it so important for a business to backup their data?

Data backups are crucial for businesses because they serve as a safeguard against various threats that could lead to data loss or corruption. This includes cyberattacks, hardware failures, human errors, natural disasters, and software malfunctions. Without proper backups, businesses risk losing critical information, such as customer records, financial data, intellectual property, and operational documents, which can have devastating consequences for operations, reputation, and compliance.

Furthermore, data backups enable businesses to recover quickly from disruptions and minimize downtime, ensuring continuity of operations and mitigating financial losses. In the event of a data breach or system failure, having reliable backups allows organizations to restore their systems and data to a previous state, reducing the impact on productivity and revenue.

What is mobile device management? What devices are covered by AlphaKOR?

Mobile device management (MDM) is a comprehensive approach to securely managing and controlling mobile devices. It involves deploying software and policies to monitor, secure, and support mobile devices throughout their lifecycle, including provisioning, configuration, application management, and remote troubleshooting. MDM solutions enable IT administrators to enforce security protocols, manage device settings, distribute applications, and remotely wipe data in case of loss or theft, ensuring compliance with corporate policies and regulatory requirements while maximizing productivity and protecting sensitive information.

AlphaKOR’s mobile device management covers a wide range of devices, including smartphones, tablets, laptops, wearables devices, handheld scanners, and any other devices within the organization’s network.

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You can reach us at 1 (833) 944 6009.

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Managed IT Services

Outsource your IT department with Managed IT Services.