IT Company in Mississauga

We offer a full range of IT services designed to support your business day to day and long term. That includes fully managed IT, 24/7 helpdesk support, cyber security, cloud infrastructure, network support, and strategic guidance from our vCIO team.

Some clients rely on us as their full IT department, while others bring us in to support their internal team; we’re flexible either way. We work both remotely and onsite, depending on what the situation calls for.

With decades of experience and a client-first approach, our IT services company focuses on being reliable, responsive, and easy to work with.

When every minute counts, AlphaKOR shows up fast. Our team operates under strict Service Level Agreements (SLAs) with a 15-minute average response time and a 49-minute average resolution time. That means most issues are resolved before your business feels the impact.

You’ll never be stuck waiting for a callback or talking to someone who doesn’t understand your systems. Our triage-first support desk routes tickets based on urgency, ensuring critical issues are prioritized and resolved quickly.

This isn’t a “submit and wait” process; we provide real-time updates, transparent communication, and fast resolution. Whether it’s 3 PM or 3 AM, AlphaKOR has the people and processes in place to respond immediately.

Yes, and we take compliance seriously. AlphaKOR’s IT security services are built on the ISO 27001 framework and are designed to meet the toughest regulatory standards, including HIPAA, PCI-DSS, and NIST. We help you navigate insurance requirements, implement policies, and provide regular reporting to prove your security posture.

With tools like SIEM, 24/7 threat monitoring, endpoint protection, multi-factor authentication, and patch management, your business is continuously protected. Our SOC (Security Operations Center) actively hunts for threats and reports all incidents in real time.

For businesses with sensitive data, AlphaKOR is the trusted name for secure, compliant IT environments that hold up to audits, insurers, and real-world attacks.

We usually complete onboarding within 14 days. During that time, we review your current IT setup, address any urgent issues, and start putting key protections in place. You’ll get a clear plan of what we’re doing and when.

Most clients notice things running more smoothly within the first week. After that, we keep refining and optimizing over the next couple of months to make sure everything’s documented, secure, and aligned with your goals. We keep you updated at every step of the process so you’ll always understand what is being done.

We focus on building long-term partnerships by providing dependable, transparent IT support. Since 1995, we’ve helped businesses reduce downtime, improve security, and plan for the future, with many clients staying with us for over 15 years.

Our services are flexible, with no locked-in contracts, and our team is available 24/7 to support you whenever you need it. You’ll always know what we’re working on, and we’ll keep your systems running smoothly through proactive planning, regular check-ins, and clear communication.